What exactly is the problem? No, exactly.
To be precise enough, F-R-E-E-Write your answer, and in the writing, answer these five questions:
- What is the problem?
- When did it start?
- Why is it a problem?
- How did it happen?
- Who caused it?
A problem clearly stated is a problem nearly solved.
See Creative Problem Solving 2, next time, for Questions that turnaround your problems and make them disappear.